Customer Service
Welcome

For 10 years Motorcycle Superstore has been making your shopping experience fast, convenient and worry-free!
Thank you for shopping with us. We appreciate your business!

Have a question or want to place an order?
Toll Free: 1-877-668-6872
Email: superstore@motorcycle-superstore.com

Customer Service Hours:
Monday - Friday: 6am - 7pm Pacific
Saturday: 6am - 6pm Pacific
Sunday: 9am - 5:30pm Pacific
Why shop with us?
General Customer Service Policies

Payment Options

  • Motorcycle Superstore accepts the following forms of payment:

                    U.S. and Canadian issued Visa, MasterCard, Discover and American Express
                    Paypal
                    Google Checkout
                    Bill Me Later®

  • Credit card accounts are verified for your protection. Find details on credit card and address verification here.
  • Orders accepted via secure online order form or by phone at 877-MOTO-USA (877-668-6872)
  • All prices shown in U.S. dollars

Sales Tax

  • Motorcycle Superstore does not charge sales tax on any orders.. Any applicable regional and/or local taxes are the responsibility of the customer.

Backorders

  • Occasionally we are notified of item delays or backorders from the manufacturer. An estimated release date will be provided to you via email or phone. Please keep in mind this is an approximate date and is subject to change at the discretion of the manufacturer.
  • Once an item becomes available orders will be filled from oldest to newest.

Order Status

  • To see the status of any order, click Order Status at the top of the page.
  • Find order status explanations here.

Security Information

  • Secure Server Software and Encryption: Motorcycle Superstore's secure server software (SSL) encrypts all confidential ordering information, including credit card number, name, and address. All ordering information remains private on the Internet using SSL.
  • Security Certificate Information: Click on your browser’s "Security" button for security certificate information.
  • Fair Credit Billing Act: Credit card issuing banks cannot hold cardholders liable for more than $50.00 of fraudulent charges on credit cards. Check with your bank for more details.
  • Safe Shopping: Click here for additional information concerning internet cookies.


Shipping and Return Policies can be found at the top of this page.

Copyright 1998-2008 Motorcycle Superstore Inc. All rights reserved.






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