April 16, 2012(Alexandria, KY)
I've had the Chatterbox xbi2 for a year now and this is the fourth time I've had to replace the headset. I had it replaced under warranty the first time but it was such a hassle I've bought the last three. If I hadn't paid so much for our two sets I would of thrown them into the garbage and bought something else already. I make sure to bring along a spare headset for each helmet because there is no telling when one will quit working.
November 09, 2010(Brigantine, NJ)
The communicator works well but has some issues that need to be resolved;
1. The mic picks up and transmits ambient wind noise and is always in an “on” condition, therefore the battery will never last more than four hours unless you turn it off completely. Forget the standby time it's meaningless.
2. The unit will dial your last phone number if you are Bluetooth connected. This happens whether you want to or not.
3. The instructions are terrible and need to be improved.
4. The unit is supposed to have a priority protocol for how it transmits, but it never seems to do the same thing twice. If your Bluetooth device (gps) communicates sometimes it won't got back to voice unless you push buttons
5. The rubber flap covering the dc jack fell off.
6. The mic died and had to be replaced after one year.
The following things are needed (are you listening chatterbox?)
1. A supplementary power supply which can be charged and carried in a pocket would allow the unit to functions all day.
2. Instructions need to be improved.
All things considered I would buy this product again and recommend it.
Iain H -
August 09, 2010(Hollywood, CA)
The speakers are not bad. They work for what you need them for.
June 01, 2010(Belleville, ON)
When I received the XBi Kit it was for the Open-Face model - even though the box, and the label, were identified as the Full-Face model. Somehow, the contents of the box were switched. Somewhere, there is another customer who got the opposite of what I got. The original kit also didn't contain an owner's manual. No problem - I downloaded the manual from Chatterbox's web site. Even though I was upset at first, I managed to change a negative into a positive. I decided to keep the Open-Face kit for installation in my other helmet which is, you guessed it, an open-face. I reordered and, in only a couple of days, received a Full-Face kit, which was duly installed in my newer Full-Face helmet. Now I can use either helmet when I ride or I can let my pillion rider use the other one so we communicate with each other.
So, it all worked out in the way it would probably have played out anyway. The XBi is a good product and works exactly as advertised. I haven't yet tested it's battery longevity. At present I am only using it for GPS navigation, which isn't intense use of the XBi's energy (except when in large cities). Soon I will attempt to pair it with a satellite radio. I expect the Bluetooth A2DP connection to be a greater drain on the XBi's battery if used for long periods. But that's to be expected. I don't think there is bluetooth device out there that can deliver good stereo sound to helmet speakers for long periods of time without quickly draining the tiny LiPo battery.